Shipping policy

Processing Time:
Once you place your order, the team at Ruff Rover quickly gets to work packing and preparing your shipment. Most orders are processed within 2-3 business days. Orders placed before 5 PM EST on business days are often processed the same day, while orders placed after 5 PM EST, on weekends, or on holidays are processed within the stated timeframe.

Shipping Times and Costs:

  • United States: 2-5 business days via express shipping.
  • Canada: 7-10 business days via standard shipping.
  • United Kingdom: 7-10 business days via standard shipping.
  • Australia: 7-10 business days via standard shipping.
  • New Zealand: 7-10 business days via standard shipping.
  • International: 7-10 business days via standard shipping.

    Additional Information:
    Shipping times are estimates and may vary depending on your location, customs processing, and other factors outside of our control. Customers will receive a tracking number once their order has shipped so they can follow the progress of their delivery.

    Please note that for international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. Ruff Rover is not responsible for delays caused by customs.

    If you have any questions regarding shipping or your order, please contact Ruff Rover at ruffrovercarseatprotector@gmail.com or visit ruffrovercarseatprotector.com.